Press Releases
The press releases contained on SupportSoft's website are for historical information purposes only. Information contained within the releases was believed to be accurate at the time of issue and in certain cases contained forward-looking statements. We are under no duty to update any information or statements contained in these releases or to conform any forward-looking statements to actual results.
Archives: 2007 / 2006 / 2005 / 2004 / 2003
Dec 20, 2006
Online Services Veteran to Head Consumer Business Development at SupportSoft
Dec 19, 2006
SupportSoft Introduces EmailAssist™
Nov 15, 2006
SupportSoft to Present at the Credit Suisse Annual Technology Conference
Nov 06, 2006
SupportSoft to Present at Pacific Growth Equities' Emerging Growth Technology Conference
Oct 31, 2006
Customer Care Visionary From Time Warner Cable to Lead SupportSoft Expert Center
Oct 30, 2006
SupportSoft to Present at Susquehanna's Emerging Trends Investor Conference
Oct 26, 2006
SupportSoft Reports Third Quarter 2006 Results
Oct 26, 2006
Adobe Systems Veteran Jim Stephens to Join SupportSoft Board of Directors
Oct 10, 2006
SupportSoft ServiceGateway Wins IEC InfoVision Award
Oct 10, 2006
Slovenian Service Provider Selects SupportSoft ServiceGateway™ Software for Remote Gateway Management
Oct 05, 2006
Aspect Communications Veteran Joins SupportSoft as Vice President of Sales, Asia Pacific
Oct 04, 2006
SupportSoft Announces Date of Third Quarter Financial Results Release and Conference Call
Oct 02, 2006
SupportSoft Paints a Clear Picture on Successful IPTV Service Delivery at Broadband World Forum Europe
Oct 02, 2006
SupportSoft Solution Selected as Finalist for Prestigious IEC InfoVision Award
Sep 27, 2006
69% of Employees Raise Voices for Online Chat to Fix Technology Problems at Work, Reveals SupportSoft Research
Sep 25, 2006
Huawei Successfully Completes TR-069 Interoperability Testing with SupportSoft
Sep 13, 2006
SupportSoft Reveals How to Keep a Lid on Broadband Customer Service Costs
Sep 07, 2006
Consumer Marketing Veteran Joins SupportSoft as Chief Marketing Officer
Sep 05, 2006
SupportSoft Serves Up Triple Play Automation Insights at Broadband World Forum Americas
Aug 30, 2006
SupportSoft Elaborates on How to Profitably Deliver IPTV Services
Aug 16, 2006
SupportSoft Adds Sales Leadership in EMEA and the Americas
Aug 15, 2006
Billion Electric Successfully Completes TR-069 Interoperability Testing With SupportSoft
Aug 08, 2006
Consumers Hanging-Up the Phone in Favor of Online Chat for Customer Service, Finds New SupportSoft Research
Aug 02, 2006
SupportSoft Names Senior Vice President of Global Services
Jul 27, 2006
SupportSoft Reports Second Quarter 2006 Results and Go Forward Plan
Jul 07, 2006
NASDAQ Selects SupportSoft for Inclusion in the New NASDAQ Global Select Market
Jul 06, 2006
SupportSoft Announces Date for Investor Call
Jul 05, 2006
Italy's FASTWEB Deploys SupportSoft Solutions for Automated DSL and Wireless Home Networking Installation and Service
Jun 20, 2006
SupportSoft Automated Solutions Library™ Checks-In 35 New Ways to Automatically Resolve Technical Problems
Jun 05, 2006
SupportSoft Elaborates on Next-Generation Home Gateway Management at GLOBALCOMM 2006
May 31, 2006
VoIP Consumers Satisfied With Service but Cite Reliability Concerns, Finds New SupportSoft Research
May 22, 2006
ZTE and SupportSoft Complete TR-069 Interoperability Testing
May 21, 2006
Belgacom Selects SupportSoft Remote CPE Management Solutions for Triple Play Service Deployment
May 17, 2006
International Engineering Consortium Honors SupportSoft with Coveted IEC InfoVision Award
May 16, 2006
SupportSoft Announces Newest Version of Automated Broadband Installation Software
May 15, 2006
SupportSoft Discusses Best Practices for Reliable IPTV Deployment at China Broadband Triple Play/IPTV Forum
May 03, 2006
Carphone Warehouse Rings-Up SupportSoft for Broadband Customer Service
May 02, 2006
SupportSoft Announces New HomeAssist™ Software to Automate Setup and Management of Home Networks
May 01, 2006
SupportSoft to Share Home Networking Insights at Parks Associates Connections™ 2006
Apr 27, 2006
SupportSoft Names Senior Vice President of Worldwide Sales
Apr 27, 2006
SupportSoft Reports Final First Quarter 2006 Results
Apr 25, 2006
SupportSoft Announces Date of First Quarter 2006 Earnings Release and Conference Call
Apr 18, 2006
SupportSoft Software Suite Selected as Finalist for Prestigious IEC InfoVision Award
Apr 11, 2006
SupportSoft Shares Keys to Successful 'Triple Play' Service Delivery at Southeastern Europe Broadband Conference
Apr 10, 2006
SupportSoft Intelligent Assistance Suite™ Raises the IQ on Problem Resolution
Apr 07, 2006
SupportSoft Names Joshua Pickus President and Chief Executive Officer
Apr 06, 2006
New Version of SupportSoft Self-Service Suite Accelerates Personalized Problem Resolution
Apr 05, 2006
CSC to Provide Help Desk and Desktop Services to Air Products in Asia
Apr 04, 2006
SupportSoft Announces Preliminary First Quarter 2006 Results
Apr 03, 2006
SupportSoft Discusses Best Practices for Next-Generation DSL Support Automation at IPTV India 2006
Mar 20, 2006
New SupportSoft Automated Solutions Library™ Helps to Close the Book on 'Most Common Tech Problems'
Mar 17, 2006
SupportSoft Weighs-in on Automation Solutions for IPTV Installation at TelecomNEXT 2006
Mar 13, 2006
SupportSoft, Inc. Appoints Ken Owyang Chief Financial Officer
Mar 13, 2006
SupportSoft Announces Retirement Plans for CEO
Mar 07, 2006
SupportSoft to Present at the Deutsche Bank 2006 Technology Conference
Mar 07, 2006
SupportSoft Provides Perspectives for Profitable IPTV Delivery at Broadband Services Forum 2006
Feb 28, 2006
SupportSoft Solutions Used to Enhance BellSouth's Next-Generation Broadband Services
Feb 27, 2006
NETGEAR® Successfully Completes TR-069 Interoperability Testing With SupportSoft
Feb 22, 2006
Belgacom Gets IPTV Customers Off to a Fast Start With SupportSoft Solution
Feb 08, 2006
SupportSoft and Scientific-Atlanta Empower Automated Customer Service for Digital TV at Cox Communications
Feb 01, 2006
SupportSoft Reports Strong Results for Fourth Quarter 2005
Jan 09, 2006
SupportSoft to Present at the 8th Annual Needham & Company Growth Conference
Jan 06, 2006
SupportSoft Announces Date of Fourth Quarter and Full Year 2005 Earnings Release and Conference Call
Jan 04, 2006
SupportSoft Weighs-In at CES 2006 on Service Automation Benefits for Managing Home Networks